Shipping & Returns

Do you ship outside of the US?

We do not currently ship outside of the United States, however, some of our partner vendors like iHerb or Nature Sante may ship to your country.

Online Orders

Online orders for shipment within the United States may be placed through our Serenity Kids Website and are shipped via UPS. We are able to ship to PO boxes, Puerto Rico, Guam, the U.S. Virgin Islands and to Military APO/FPO via USPS but please allow

Return Policy

For returns and purchases of our products made at any other retailer, please consult the return and exchange policy at that retailer. Serenity Guarantee - If for any reason you or your baby aren’t 100% satisfied with the food, please reach out to us

Shipping Timeline

All orders within the US over $65.00 will receive free shipping. Orders under $65.00 will receive a flat shipping of $8.00. We ship orders via Amazon, UPS, UPS Surepost, and USPS. We are now utilizing Amazon’s warehouses and fulfillment services for

Cancellations and Order Changes

Our support team will try to honor order change requests, but once an order has been placed, no cancellations or modifications are guaranteed.

Where is my shipment?

Haven't received your order? We ship orders via Amazon, UPS, UPS Surepost, and USPS. We are able to ship to PO boxes, Puerto Rico, Guam, the U.S. Virgin Islands and to Military APO/FPO via USPS but please allow 10-12 business days. We are now utiliz