Shipping & Returns

Do you ship outside of the US?

We do not currently ship outside of the United States, however, some of our partner vendors like iHerb or Nature Sante may ship to your country.

Online Orders

Online orders for shipment within the United States may be placed through our Serenity Kids Website and are shipped via UPS. We are able to ship to PO boxes, Puerto Rico, Guam, the U.S. Virgin Islands and to Military APO/FPO via USPS but please allow

Return Policy

For returns and purchases of our products made at any other retailer, please consult the return and exchange policy at that retailer. Serenity Guarantee - If for any reason you or your baby aren’t 100% satisfied with the food, please reach out to us

Shipping Timeline

All orders typically process to ship within 24-48 hours. Our average shipping time is 4-6 business days. All orders within the US over $35.00 will receive free shipping. Orders under $35.00 will receive a flat rate shipping of $8.00. We ship orders v

Cancellations and Order Changes

Our support team will try to honor order change requests, but once an order has been placed, no cancellations or modifications are guaranteed.

Where is my shipment?

Haven't received your order? We are temporarily using UPS to try and offset any shipping delays of your nutrient dense baby food. With the ongoing delays happening to carriers nationwide, it can take up to 7-10 business days for an order to show up.